Junior Software Engineer

Responsibilities: Work as part of a team to deliver high quality software solutions Work with stakeholders to derive and refine requirements Use requirement specifications and design documents to plan and develop said software solutions Apply problem solving skills to determine the best solution to resolve issues and refine code Pass on any feedback or suggestions […]

Service Desk Analyst

Responsibilities: Serve as the first point of contact for customers seeking technical assistance using the service desk call logging system, over the phone or email Perform remote and onsite troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and details provided by customers Walk the customer through the problem-solving […]